​  Terms and   Policeies of  Service

 

1. US JunyBell

US JunyBell conducts very careful inspections for all products.  This is not only to preserve the best quality of our handmade items, but also, for the customers satisfaction.

 US JunyBell is doing our best job for your precious pets.

This is the most important value of US JunyBell,

we guarantee the best quality and condition of all items.

2. Order Cancellation

If a customer wants to cancel the order, it must placed before shipment  After product has been shipped out, customer can not cancel the order. They have to contact to JunyBell for returns and refunds.

In this case, customer has to pay round shipping cost. 

​3. Exchanges, Returns, Refunds

 Customers must contact JunyBell within 5 days of receiving items if they wish to return or exchange items.  Once they have contacted JunyBell, a return/exchange form will be sent to the customer.  JunyBell will not accept any exchanges or returns without a completed return/exchange form. It is the customer’s responsibility to reply to our communications within 5 business days of receiving items. After 5 business days, the order will be restocked and a 20% restocking fee will apply.

Customer can exchange only one time  for each item and has to pay the shipping cost.
​Any item which is damaged and has lost its value as a new product ( ex, Stain, Smell, Washing), is not able to be returned or exchanged.  Customer must keep the label and preserve the good packing conditions.

​4. Shipping

Currently, most orders are shipped via International Air Mail Service. Orders are shipped within 15-20  business days from the time of purchase, not including holidays and weekends. While it is rare that a package arrives to a buyer late, our delivery dates are only estimates that are based upon the estimated transit times provided to us by Inyernational Air Mail Service. If you need your item to be guaranteed for delivery on a specific date,  contact us via email  to get a tracking number.

5. Measurements

We try very hard to have accurate measurements for each item. However, please understand that size dimensions may be rounded to the nearest quarter or half inch.

6.Trademarks 

The trademarks, images, logos, designs, service marks and copyrights (collectively, the "Trademarks") displayed on this website reserved by US JunyBell. It can't be used any purpose without the written permission of US JunyBell. Your misuse of the Trademarks displayed on the Website, or any other content on the Website, except as provided herein, is strictly prohibited.

7.Privacy polices

This privacy policy is for this website [www.usjunybell.com] and served by JunyBell  its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and it's owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website comply's to all USA national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for website's to obtain explicit consent from users before leaving behind or reading files such as cookies on a users computer / device.

Cookies are small files saved to the users computers hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through it's server to provide the users with a tailored experience within this website.Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and it's external serving vendors.

This website uses tracking software to monitor it's visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. 

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or it's owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and it's owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Email marketing campaigns published by this website or it's owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and it's owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it's owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and it's owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy url's [http://www.usjunybell.com]

Users are advised to take caution and good judgement before clicking any shortened url's published on social media platforms by this website and it's owners. Despite the best efforts to ensure only genuine url's are published many social media platforms are prone to spam and hacking and therefore this website and it's owners cannot be held liable for any damages or implications caused by visiting any shortened links.

All rights reserved by US Junybell.